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Troubleshooting

Fixing Common Client Crashes, Buffering, and Skipping Issues

Support Team
May 24, 2026
5 min read

Like any advanced customization, updates can occasionally break features, causing application crashes, stuttering playback, or song-skipping loops. This guide helps you diagnose and resolve these issues.

Identifying Symptoms

Crashes at startup indicate that the module is attempting to hook classes that have changed names or been removed in a recent update. Infinite buffering circles, on the other hand, indicate network request timeouts where an ad server blocker has mistakenly blocked a streaming domain.

Clearing Application Cache

Android applications store query maps and session tokens in local databases. If the music client updates, these old entries conflict with the new client structure. Go to Android Settings > Apps > Music Player > Storage and tap 'Clear Cache'. Restart the app to force it to reload fresh class mappings.

Verifying System Scope

Open the framework manager and check that the target app is selected in the scope checklist. If the application is not checked, the hooks will not load. Ensure the boot framework is running properly in the background.

Related Article FAQ

Why does the app force stop immediately?

This is a class mismatch crash. Update your Shutify module to the latest release to restore compatibility.

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